An ecommerce assistant for your Shopify store
Keep the store tidy and customers answered with a dedicated teammate who knows the back end of Shopify and the marketplaces you sell on.
Jobs this person takes over
- Uploading products with photos, tags and variants
- Processing orders and returns you approve
- Answering store emails and chat
- Keeping inventory counts in sync across channels
- Replying to product reviews
- Building a weekly sales and stock report
A sample week
An example of how a week could look once your teammate is settled in. Every role is shaped around your business.
New collection loaded with SEO titles
Returns processed and stock adjusted
Inbox and chat cleared each morning
Low stock list sent to your buyer
Sales report ready for Friday review
Tools they can work in
We recruit for the software you already use.
Shopify or WooCommerce
Amazon Seller Central or Etsy
Gorgias or Zendesk
Klaviyo for store email
What it costs
This role is usually on the Assistant plan. Your final rate is confirmed in writing before anyone starts.
Assistant
from $1,500/mo
Full time for about 160 hours a month. Part time from $900/mo for about 80 hours.
Team
Several seats with a team lead. Quoted after a call.
Our satisfaction guarantee† see guarantee note
We want you fully happy with the person working for you. If your offshore hire isn't the right fit, tell your client success manager and we will replace them and recruit someone new for you, and we keep going until you are happy with your team.
Book a free callQuestions owners ask
Can they edit my Shopify theme?
Small content edits are fine. Theme code changes suit our Web Developer role.
Do they handle refunds?
They prepare refunds and you approve them, or you set a limit they can approve alone.
Can one person cover Shopify and Amazon?
Yes, for most small stores. Tell us your order volume on the call so we scope the hours.
Further reading
* Start times count from when you choose your hire after interviewing them. Timing is confirmed case by case for each applicant.
† Our satisfaction guarantee is a promise to replace and recruit staff until you are happy. It is a replacement promise and does not include refunds of fees for time already worked. Read the full guarantee terms.